24 solstice on June 6, 2016 on July 8, a cruise ship management office hotel supervision of ciec respectively for President "6", 7 "President", "the President no. 8" to ship inspections on a cruise ship, the examination content, wide scope, more check form by the cruise director along with company hotel supervision of key projects to conduct a comprehensive inspection, to focus on spot check of general project, Take photos of nonconforming items for archiving. At the end of on-board inspection, the hotel supervisor of the company shall issue "Rectification Notice of The President Series Cruise Ship Hotel Quality Nonconformance" to each ship, which shall be signed and confirmed by the hotel supervisor of the company and the cruise ship hotel director, and the rectification shall be in place within the specified time limit.
The purpose of this inspection is to supervise the hotel department to do a good job in summer (flood season) sanitation and epidemic prevention, prevent food safety accidents, to provide safe food with quality assurance for tourists; Provide quality services and safety precautions for children, students and the elderly during the summer reception peak; Carry out the preparation of emergency plans for ship doctors and infirmary, check ship doctors, infirmary, first aid kit, stretchers, wheelchairs and emergency plans and measures to ensure that the plans are scientific, operable and effective; Make preparations in advance for tourists to transfer ships, transfer vehicles and turn over DAMS in flood season; Plastic image outside, plastic quality inside, strengthen the hotel cruise staff discipline, appearance, etiquette and politeness, operation procedures, quality standards, crew internal management regulations to prevent accidents, keep zero complaints.
During the period of the cruise ship, the hotel supervisor will focus on the kitchen, restaurant, recreation, room area health and epidemic prevention work on-site inspection, guidance; On-site inspection and implementation of customer service and tour guide's safety work; Provide quality services and safety precautions for special groups such as children, students and the elderly during summer vacation, especially carry out comprehensive checks on safety warnings, hints and explanatory signs to ensure the safety of tourists. On-site inspection and correction of canteen, living area and internal affairs of staff. Inspection personnel in-depth cruise, to understand the real situation and problems, to face problems together, solve problems together, to promote the normal and orderly development of the work.
In August, the company's cruise ship management department will conduct a comprehensive review of the "hotel quality nonconformance items" of each ship, and conduct a deeper and more detailed inspection of the hotel service quality and tourist safety, laying a solid foundation for the arrival of the tourist season in September and October.