The front office service
- Time of issue:2021-07-08 18:17:50
The reception desk
It is located at the central reception desk on the second floor. Handle cruise procedures for you, answer your inquiries and questions about our services and facilities, and accept your comments and suggestions.
Service time: 06:30 -- 24:00
It is located at the central reception desk on the second floor. The cashier will help you check out, exchange foreign currency and settle your expenses on board. Master and Visa credit cards are accepted.
Exchange time: 10:00 -- 22:00
Settlement time: within six hours before arrival at destination port。
Please deposit your personal valuables in the tourist safe at the reception desk. The attendant will handle the deposit procedure for you. We are not responsible for any loss of your valuables due to non-storage.
The lost and found
If you find an item missing, please contact the front desk immediately.
Baggage will be handled by the bellman. You only need to give your room number to your guide or the front desk attendant.
If you have letters, postcards, etc. to send, please contact the front desk.
Audio and video program
Through the bedside control cabinet in your room, you can hear touching music and songs; TV special channel, you only need to open the TV switch can receive to see the program.
The tour guide
Our tour guide will introduce you to the facilities and services on board, explain the scenic spots and answer your questions.
The front desk can provide a morning call for you.
In order to make your trip even more enjoyable, we will add a tourist attraction of great interest to our guests in addition to the attractions included in your ticket. If you would like to participate in this special tour, please book at the Front Desk.
The daily schedule is displayed in the lobby and delivered to your room. According to the channel and water level, any change will be announced.
Please hand in your room key to the front Desk before leaving the ship on the last day.
The weather forecast
The international clock is located at the reception desk on the second floor
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